This Privacy Policy applies to all users of the 98jili platform, including visitors who have not yet created an account. By using our site or registering as a member, you agree to the data practices described below. Please read this document carefully before proceeding.
1 Scope of This Policy
This Privacy Policy describes how 98jili collects, processes, stores, and protects the personal information of users who access or interact with the platform at 98jili.best. It applies regardless of the device or browser you use, whether that is a smartphone, tablet, or desktop computer.
The policy should be read alongside the Terms and Conditions and the Responsible Gaming guidelines, which together form the full agreement governing your membership. By continuing to use 98jili, you acknowledge that you have been informed of how your personal data is handled.
98jili is committed to handling your personal information with care, transparency, and respect — values that are especially important when serving Filipino players who share sensitive financial and identity details as part of their account relationship with us.
2 Information We Collect
98jili collects two broad categories of information: information you provide directly, and information we gather automatically as you use the platform.
Information you provide
- Registration details — your full legal name, date of birth, gender, nationality, residential address, and a valid email address.
- Contact information — a mobile number associated with a Philippine SIM card or messaging account.
- Identity verification documents — government-issued photo ID (such as a PhilSys card, passport, driver's licence, or SSS/GSIS card), and any supplementary documents requested during KYC review.
- Payment information — your registered e-wallet numbers (GCash, Maya, GrabPay, Coins.ph), bank account details used for InstaPay or PESONet transfers, or card details for Visa and Mastercard transactions. Full card numbers are never stored by 98jili; they pass through a PCI-DSS-compliant payment gateway.
- Communications — messages, enquiries, and feedback you send to our support team via email or live chat.
Information collected automatically
- IP address and approximate geographic location.
- Device type, operating system, and browser version.
- Pages visited, time spent on each section, and navigation paths within the 98jili platform.
- Session timestamps, login history, and bet or game activity logs.
- Cookies and similar tracking technologies (see Section 9 for details).
3 How We Collect Your Data
Data is gathered through several channels during your time with 98jili:
- Direct input — when you complete the registration form, submit identity documents, make a deposit or withdrawal request, or contact our support team.
- Platform activity — automatically recorded as you navigate, log in, place bets, or interact with games and promotions on 98jili.
- Payment processors — transaction references, confirmation statuses, and related metadata received from our partner payment providers when you deposit or withdraw.
- Cookies and device signals — small files stored on your browser or device that help 98jili remember your preferences, maintain session security, and understand overall usage patterns.
4 Why We Use Your Data
Every piece of information 98jili collects is used for a specific, legitimate purpose. The table below outlines the main reasons:
| Purpose |
Data Used |
Details |
| Account creation |
Name, email, DOB, mobile |
To set up and manage your 98jili membership |
| Identity verification (KYC) |
ID documents, address |
To confirm eligibility and prevent fraud or underage access |
| Payment processing |
Wallet numbers, bank details |
To complete deposits and withdrawals accurately and securely |
| Customer support |
Contact info, correspondence |
To respond to your enquiries and resolve account issues |
| Security and fraud prevention |
IP, device, login history |
To detect suspicious activity and protect your account |
| Responsible gaming |
Activity logs, bet history |
To monitor for patterns that may indicate problem gambling |
| Platform improvement |
Usage data, navigation paths |
To understand how Filipino players use 98jili and improve the experience |
| Promotional communications |
Email, mobile number |
To notify you of relevant offers (you may opt out at any time) |
98jili will only send you promotional messages if you have not opted out of marketing communications. You can update your preferences at any time from your account settings or by contacting our support team.
5 Legal Basis for Processing
98jili processes your personal data on the following legal grounds, consistent with applicable data protection principles:
- Contractual necessity — processing required to deliver the services you signed up for, including account management, payments, and support.
- Legal obligation — processing required to comply with applicable laws, including anti-money laundering regulations that require identity verification.
- Legitimate interests — processing carried out to protect the security of the platform and its members, prevent fraud, and improve the service — provided these interests do not override your fundamental rights.
- Consent — processing for optional purposes such as marketing communications, where you have given explicit permission that you may withdraw at any time.
6 Sharing Your Data
98jili does not sell, rent, or trade your personal information to third parties for commercial marketing purposes. However, certain trusted partners and service providers access limited data when necessary to operate the platform:
- Payment providers — GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet processors, and card networks need transaction-level data to process deposits and withdrawals.
- Identity verification services — regulated KYC providers may receive document images and personal details to confirm member identity during account review.
- Technology infrastructure providers — hosting, cloud storage, and cybersecurity partners who maintain the systems that run 98jili may have access to data stored on those systems under strict data processing agreements.
- Regulatory authorities — 98jili may be required by law to disclose member information to relevant government agencies, law enforcement bodies, or regulators upon a valid legal request.
All third-party partners who handle data on behalf of 98jili are bound by confidentiality obligations and are permitted to use your information only for the specific purposes outlined above.
7 Data Security
Protecting your data is a core responsibility for 98jili. We implement a range of technical and organisational measures to keep your personal information secure, including:
- SSL/TLS encryption for all data transmitted between your device and 98jili servers.
- Encrypted storage for sensitive fields including passwords and payment references.
- Access controls that restrict internal staff access to personal data on a need-to-know basis.
- Regular security assessments and monitoring for unusual access patterns.
- Two-factor authentication options available to members who want an additional layer of account protection.
While 98jili takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role — please keep your login credentials private and notify us immediately if you suspect unauthorised access to your account.
8 Data Retention
98jili retains your personal data for as long as your account remains active and for a reasonable period afterwards. The specific retention period depends on the type of data and the reason it was collected:
- Account and identity data — retained for the duration of your membership and for a period of up to five years after account closure, to comply with legal and regulatory obligations.
- Transaction records — financial records including deposit and withdrawal history are retained for a minimum period required by applicable Philippine regulations.
- Support communications — correspondence with the 98jili support team is retained for up to two years after the conversation is resolved.
- Cookies and browsing data — session data is cleared when your browser session ends; persistent cookies follow the individual cookie expiry timeline (see Section 9).
When data is no longer needed and no legal obligation requires its retention, 98jili will securely delete or anonymise it. You may request earlier deletion of non-essential data by contacting our support team (see Section 10).
9 Cookies & Tracking Technologies
98jili uses cookies and similar technologies to make the platform work properly, remember your preferences, and understand how users navigate the site. Here is what each category does:
Strictly necessary cookies
These are essential to basic site functions like keeping you logged in during a session, maintaining your account balance display, and preserving your language or display settings. You cannot opt out of these without affecting site functionality.
Analytical and performance cookies
These help 98jili understand which pages are most visited, how long members spend on different sections, and where navigation improvements are needed. The data collected is aggregated and does not identify you personally.
Functional cookies
These remember choices you have made — such as which game category you prefer — to personalise your experience on 98jili without requiring you to reconfigure settings on every visit.
You can manage cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using the core features of 98jili.
10 Your Privacy Rights
As a 98jili member and as a Filipino data subject, you have several rights regarding your personal information. We take these rights seriously and will respond to valid requests within a reasonable timeframe.
To exercise any of the rights listed below, contact our support team at support@98jili.best with your registered account details. We may need to verify your identity before processing the request.
